FREQUENTLY ASKED QUESTIONS

SHIPPING, DELIVERY, ORDER ISSUES & PAYMENTS

HOW LONG DOES SHIPPING TAKE?

WHAT COUNTRIES DO YOU SHIP TO?

HOW CAN I TRACK MY ORDER?

MY TRACKING NUMBER ISN'T SHOWING ANY INFO.

CAN I CANCEL MY ORDER?

CAN I MODIFY MY ORDER AFTER I’VE PLACED IT?

CAN I APPLY A DISCOUNT CODE AFTER I HAVE SUBMITTED MY ORDER?

WHAT CURRENCY ARE ORDERS PROCESSED IN?

WHAT FORMS OF PAYMENT ARE ACCEPTED?

WHY IS THERE AN ERROR WHEN ATTEMPTING TO COMPLETE AN ORDER?

I RECEIVED BROKEN ITEM(S).

I RECEIVED THE WRONG ITEM(S).

I RECEIVED MY PACKAGE BUT HAVE A PROBLEM.