Items that have been used will not be accepted as returns under any circumstances. Items must be unused and in their original packaging including all plastic sleeves, cardboard boxes and covers in new condition. Items returned without their original “like new” packaging cannot be accepted and will be deemed used. Returns that are eligible for a refund will require a restocking fee of 15% of the total order value. You must contact us within 3 days of delivery to be eligible for a return.
Please do not send your purchase back to us unless we authorize you to do so.
The cost of returning the item(s) to us is your responsibility and the original shipping costs are not refundable. Items with free delivery will be refunded at a discounted rate for the delivery costs incurred to send the item(s) to you.
Refunds are issued to the original payment method only.
In the unlikely event you receive a damaged item, you must contact us within 48 hours of delivery. For damaged or missing item(s), please send us an email and include a photo of the damaged product and your order number.